Last updated: July 27, 2020

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before purchasing a website subscription (“Service”) operated by Mehonal (“me”, “I”, or “my”).

I provide various services, and these terms pertain to my website building and design services. Other services I provide have different terms of service.

By purchasing my Service, you are agreeing to these Terms. Please read them carefully.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to everyone who is actively subscribed to the Service.

By purchasing, accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service, or might be exempt from using the Service with or without warning.

Use of Third-Party Services

The Service may use or contain links to third-party web sites or services that are not owned or controlled by me.

I have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that I shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

I strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that I use to provide you the Service. The third-party websites and services that I use include Namecheap.com (click here to refer to their Terms of Service or go to namecheap.com/legal), InMotionHosting.com (click here to refer to their Terms of Service or go to legal.inmotionhosting.com) and Siteground.com (click here to refer to their Terms of Service or go to siteground.com/terms.htm). I may use other third-party services which is not explicitly mentioned in these Terms as a part of providing you the Service. Refer to the List Of Services I Use For Web Design  (https://mehonal.com/web-design-services-used) page for an updated list of third-party services I use while building your website. You may or may not be notified when I update this list.

Services Provided Within Website Subscriptions

Free Consultation

“Free Consultation” entails anything you want to ask about your website, or websites in general. I offer consultation services to customers who have an ongoing active subscription. When you reach out to me, I will try to get back to you as soon as I can. I will only respond when I am capable of doing so.

You may reach me via email, phone or WhatsApp.

Revisions to Website Design

I build websites the way you want them. This is more than what you will get with most website builders, including Wix, Weebly, Webs, and others. I do not charge any extra price besides the stated price you pay for the Service. I do not ensure that the website I build you is fully customizable. Customization is limited by what is possible using coding languages (i.e. PHP, CSS, JS), and by the amount of time and effort it takes to customize a specific aspect of the website in the specified manner requested by you.

You will be given two weeks from the day of your purchase to describe the website of your dreams, and request whatever you wish on your website. Once your website is completed, you will be charged additionally for any changes you’d like Mehonal to make on your website. You may optionally add monthly revisions to your monthly website subscription plan to have a desired amount of changes per month for a cheaper cost than a single one-time change.

Any revisions you request may take a day up to several weeks depending on your request, but reasonable attempts will be made to complete revisions within a 24-hour period. In the case of failure to implement your request, you will be notified.

Please note that any monthly re-occuring changes you add will be billed instantly and repeat starting on your next monthly bill.

You will not be allowed to perform any changes to your website on your own unless you have purchased the monthly Drag-And-Drop Builder add-on, or you only want to add blog posts to your website, or there has been an explicit agreement that states otherwise.

The Drag-And-Drop builder only allows you to edit pages and posts on your website, and will not let you interfere with the backend system of the website, or provide you access to anything else.

Addition of new content to the website

There is a limit of 5 GB of content you may upload to the website, or request to be uploaded to the website. If you need more space, I can offer alternative solutions for you.

You may submit content to me using email, WhatsApp, Instagram, or other means of communication. Content you submit may take up to a week to be published on your website.

You are responsible for providing me with text and images or videos that you’d like to be on your website.

Any videos larger than 25 MB must be uploaded to YouTube for fast streaming on your website. Mehonal does offer optional guidance for you to do this.

Business Emails

Business emails are custom-domain email addresses. You will be capable of choosing the local-part (the part that comes before the @), and it will be followed by the domain name of your website (i.e. yourwebsite.com). The business emails I provide are from the cPanel account associated with your website’s hosting company. This is usually either Namecheap, InMotionHosting or SiteGround. I have no control over, and assume no responsibility for, the content, privacy policies, or practices of SiteGround, Namecheap or other hosting services. I shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on cPanel from SiteGround, Namecheap or other hosting services.
Please note that as I will have access to the emails coming to and going out from the email addresses that you ask me to set up via cPanel.

Spam Protection

The basic spam protection is provided with the help of WordPress plugins, and Google ReCaptcha.

Advanced spam protection uses Akismet Anti-Spam at no extra charge to you (since the price is included in your initial cost of buying the website building Service from me). If there is an alternative method of advanced spam protection used, you will be notified of this change.

WordPress Ensured Security

The security of your website relies on WordPress, and regular checks performed by Mehonal. I am not affiliated or associated with WordPress.com. Your website will be built using a self-hosted open-sourced version of WordPress, supplied through WordPress.org.

SSL Encryption

Every website subscription comes with a SSL certificate included. At times, If you wish to upgrade to another SSL, you can ask me at any given time to do so. SSL upgrades may charge extra depending on whether you have purchased any addons that relate to SSL certificates or online monetary transactions.

If you find that an SSL is not installed on your website at any given time, contact me immediately to install it to your website.

Drag-And-Drop Builder

The Drag-And-Drop Builder I use for your websites is Elementor. The use of this technology makes it easier for people without much technical knowledge to manage a website. This is an optional service I offer. I am not associated with or affiliated with Elementor in any way. Contact me if you have any questions or concerns regarding Elementor.

If you would like to have access to a Drag-And-Drop builder of your website, then you can purchase the Drag-And-Drop Builder monthly add-on.

Backups

I provide weekly and monthly backups relying on multiple backup methods. I use Updraft Plus to perform scheduled backups on your website, and I will manually backup your website using WordPress Plugins including Duplicator and All-In-One WP Migration.

These backups will be kept by Mehonal and are there for you to restore older versions of your website. Mehonal will retain the latest 4 backups of your website if you choose to have your website backed up.

Your backups may be stored securely on Google Drive.

You may not request for copies of these backups yourself, as they are kept to be restored whenever you wish by Mehonal.

Search Engine Optimization

I provide paid “SEO” or “Search Engine Optimization” services using Yoast SEO. I optionally build backlinks if you want me to. The backlinks you get to your website will never be from spammy websites. I build real backlinks using social media, and other legitimate platforms.

DDoS Protection

DDoS protection on the websites I make is provided by Cloudflare or other DDoS protection companies. I have no control over, and assume no responsibility for, the content, privacy policies, or practices of Cloudflare or any third party web sites or services. I shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on cPanel from Cloudflare or any third party web site or services.

Extra Security Checks

The extra security checks on your websites rely on Wordfence. I am not affiliated with or associated with Wordfence. I have no control over, and assume no responsibility for the services provided by Wordfence or practices of Wordfence.

Trial and Demo Websites

Demo websites have different Terms of Service. You may refer to the Demo Website Terms of Service using this link: https://mehonal.com/demo-website-terms-of-service/.

Downtime of your website

All of the hosting services I use have a good record of website uptime (100% uptime in the past 30 days at the time of writing these Terms). The uptime of your website depends on the hosting services I use to host your website. If the website is not online, contact me immediately.

You may check the uptime of my website’s server by navigating to mehonal.com/uptime.

Your website will not be hosted on the same server as Mehonal.com, however you can expect similar uptime and downtime to what Mehonal.com has.

Website Speed

Your website speed depends on a variety of factors. Your website speed is not stable, and it may be faster or slower at different times. If you find your website speed to be slow, contact me to talk about possible ways to increase it.

Potential Delay of Manual Revisions to Your Website

All plans are subject to planned absences. A notice of absence will be sent to each client advising of my planned absences. I will send a notice of absence for any planned absences longer than 2 days. All required changes should be submitted to me at least one week before my planned absence, or they will be tended to upon my return in a priority sequence.

Promotional Use of Your Website

Your website may be presented on mehonal.com or other places where I showcase websites I have built.

Testimonials

If you choose to provide a testimonial for Mehonal, you also give the right for Mehonal to use it anywhere even if you choose to discontinue your website subscription with Mehonal.

Billing

You may find the up-to-date pricing of Mehonal’s website subscription and additional services on the Pricing Page: mehonal.com/pricing

Your website subscription plan’s first month’s monthly payment is not included in the upfront one-time fee. You will need to pay that in addition to the one-time upfront fee when you purchase a website subscription plan from Mehonal.

Purchasing of specific requested fonts, images, and more

If you provide any paid fonts, images, videos, or other material that you would like on your website, you must pay for each font, image, video, or material yourself, or send Mehonal the money to purchase the content or material to be implemented.

Payment Methods

The costs for the Services are as they are stated, in Canadian dollars. Due to unexpected depreciation of the Canadian currency or other factors, the monthly prices of the Service may change. You will be notified 30 days prior to the change if the change is to take place.

If you are from outside Canada, you may choose to pay in US dollars. If you choose this payment option, US dollars will replace the price in Canadian dollars, i.e. 1 CAD = 1 USD.

The pricing can be paid monthly or annually. The payment can be done using cash, or via PayPal or e-Transfer. Any time you have not paid for the website, there is a 30 day grace period before your website goes offline. You will have access to your website’s backups within the grace period (if you have any backups), then they will be deleted.

You may choose to pay your ongoing website subscription monthly, or annually. The one-time fee is not a part of your ongoing subscription fees, and must be paid upfront separately.

The first monthly price will be added on top of the upfront-fee of a website subscription plan as your first payment. This will renew every day of the month that you purchased your website. The date can be moved one or two days for special occurrences such as leap years.

Cancellation

If you choose to cancel your website subscription, you may contact me so I can discontinue your website subscription.

If you choose to to keep your website designed by Mehonal, I can provide you with a zipped version of your website as well as a backup to be easily restored onto a self-hosted WordPress setup. This will cost an additional fee of $200.

If you choose to transfer out of Mehonal, you can optionally request help in the transfer process. This will cost an additional fee of $100.

If you ever choose to come back to Mehonal, you will have to pay the one-time fee again for your desired website’s subscription.

Refunds

I do not offer any refunds or exchanges for any of the services I provide that you have purchased.

Statute of Limited Damages

In any case of any legal claims regarding loss of business, damages will be limited to the price paid for the service.

Prohibited Activities

By agreeing to use the Service, you are also agreeing to not do certain things using the Service. You are not allowed to use the Service to publish or promote gambling or pornography. You also agree that you will not use the Service to harass, threaten, intimidate or impersonate any person.

Suspension and Termination of Services

I or any of the third-party companies I use may terminate or suspend any or all Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. I will always try to give you a prior notice before terminating your service/s but may fail to do so if third-party companies suspend their services due to violation of their terms. You will always have the ability to reach out, and access backups of your website if you had any, or ask questions regarding the suspension. If you wish to terminate the Service or Services you purchased, you may reach out to me.

Damage to property

In the case of hacking, or damage to the website causing loss of data, or other security issues that you or your website may face, I am not responsible. I am also not responsible for the misuse of any information, content, or data you upload to your website through the Service.

LastPass will be used to keep your hosting and domain accounts’ credentials encrypted and secure. I am not responsible for data breaches or other security issues that result in data loss or other means of damage to your property.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Canada without regard to its conflict of law provisions.

My failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding my Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Privacy Policy

Please refer to my privacy policy using this link: https://mehonal.com/privacy-policy/

Changes

I reserve the right, at my sole discretion, to modify or replace these Terms at any time. If a revision is material I will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at my sole discretion.

By continuing to access or use my Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please reach out to me to cancel your Service(s).

Contact Me

If you have any questions about these Terms, please contact me via email at contact@mehonal.com or using the contact form on the Contact Me page.